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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lauren Alexander

Lauren Alexander

April 23, 2025

5  out of  5
rating by Lauren Alexander
"I had an wonderful experience working with State Farm because of Jasmin. She went above and beyond to ensure that I got the best policy for my needs, taking the time to listen, provide guidance, and offer patience throughout the entire process. Jasmin's professionalism and kindness truly made a difference in my insurance experience. I'm incredibly grateful to have her as my agent and would highly recommend her to anyone looking for an outstanding insurance agent who really cares about their clients. Thank you again!"
We responded:
"Hello Lauren, Thank you so much for this great review and all your genuine expressed appreciation. We are so happy to hear that we were able to provide you with the best coverage for your Auto Insurance policy. We strive on ensuring our customers get the best service and quotes, so it means so much that we were able to meet your needs and expectations. We thank you for being our valued customer and look forward to many more years of servicing you and your family! 😊 "
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Marian@home Gray

April 16, 2025

5  out of  5
rating by Marian@home Gray
"I had a great experience with Susie. She was patient and explained everything to me. I look forward to working with her in the future. MG"
We responded:
"Thank you Marian for the great review! Delightful pleasure being able to service yours and your family's insurance needs :) We are always here to assist you in your homeowners insurance and auto insurance, and all your insurance needs, sincerely."
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Jeffrey Young

April 16, 2025

5  out of  5
rating by Jeffrey Young
"I spoke with Isabel today at Susie Kang State Farm office to resolve a problem and better understand what was happening with our auto policy. Isabel was very knowledgeable and got us an answer to our question. She was responsive to our concerns and provided a detailed and clear explanation of what was happening. We feel very fortunate to have someone like Isabel to go to for questions and concerns at State Farm / Susie Kang."
We responded:
"Thank you, Jeffrey, for the amazing review! We are glad we can assist you in your auto insurance needs. We look forward to providing continued excellent service in all your insurance needs."
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hanmaro song

April 9, 2025

5  out of  5
rating by hanmaro song
"Thanks, Isabel for a quick help!"
We responded:
"Thank you Maro for the review, sincerely appreciate it and thank you for having your Auto Insurance and Renters Insurance with us :) we look forward to proving continued remarkable service for all your insurance needs!"
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Shan Hamil

April 4, 2025

5  out of  5
rating by Shan Hamil
"Spoke with Jazmin initially and followed up my call with Susie…both were knowledgeable and a pleasure to speak with and one of the reasons I canceled my 20 year relationship with AAA and changed over to State Farm. Thank you ladies!"
We responded:
"Hello Shanise, Thank you for your review, sincerely appreciate your business and so glad we were able to provide a good, affordable rate for your auto insurance! "
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Conrad Leander

April 3, 2025

5  out of  5
rating by Conrad Leander
"Isabel and Susie are amazing. Answered all my questions and provided excellent service. Thank you for making my transition smooth as possible."
We responded:
"Thank you for letting us service your AUTO INSURANCE and LIFE INSURANCE with our agency Conrad! We will continue to provide amazing service for all your insurance needs :)"
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Mandy Lahloul

March 31, 2025

5  out of  5
rating by Mandy Lahloul
"They were very helpful in getting the best coverage for a great price. Jasmin was very helpful. I would recommend this office to everyone I know."
We responded:
"Thank you for your great review Mandy and having your auto insurance insured with our agency! We look forward to providing you continued excellent service in all your insurance needs :)"
Profile photo of Minerva Rivera

Minerva Rivera

March 31, 2025

5  out of  5
rating by Minerva Rivera
"Una experiencia muy cordial Jasmin fue muy Clara al explicar toda la polisa fue muy amable todo el tiempo me da gusto estar con está Compañía de seguros"
We responded:
"Hola Minerva, gracias por sus palabras tan amables y por darnos la opurtunidad de asegurar su casa. Siempre estaremos aqui para servirele! 😊"
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Deborah

March 23, 2025

5  out of  5
rating by Deborah
"I had the sheer luck in connecting with Susie when looking for Home owners Insurance. Susie was so pleasant,helpful and,knowledgeable when discussing my options 🤗 🌻Thank you Susie🌻"
We responded:
"Thank you for the amazing review Deborah! Delightful pleasure being able to assist you in your Homeowners Insurance needs :)"
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Peter Hernandez

March 19, 2025

5  out of  5
rating by Peter Hernandez
"Susie is amazing. I’ve been a a State Farm customer for years and was having issues with my previous agent that went unresolved. Susie was able to have everything resolved within days of switching to her. Highly recommended."
We responded:
"Thank you for the great review Peter and having your auto insurance insured with us! We are always here to assist you in any of your insurance needs :)"
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Ioan Creanga

March 4, 2025

5  out of  5
rating by Ioan Creanga
"Always there when I call and ready to help"
We responded:
"Hello Ioan, thank you for being our VALUED CUSTOMER and providing us with the opportunity to continue to protect you and your family in your homeowners insurance and auto insurance needs!"
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Pam D

March 4, 2025

5  out of  5
rating by Pam D
"Susie went above and beyond to help me with my policy and explained everything. She genuinely cares about those she works with."
We responded:
"Thank you Pam! Delightful pleasure being able to become your insurance agent in providing remarkable service in your auto insurance needs :)"
Profile photo of Favian Aragon

Favian Aragon

March 3, 2025

5  out of  5
rating by Favian Aragon
"Very easy to work with and excellent communication and very helpful Susie helped me to save money by far compared to my previous insurance and im glad I made the switch"
We responded:
"Thank you Favian, glad we were able to save $ in your homeowners insurance and auto insurance! We are always here for you and your family doing our best to provide remarkable service :)"
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andrea mack

February 6, 2025

5  out of  5
rating by andrea mack
"Suzy@statefarm made my experience painless she was polite informative and very professional"
We responded:
"Thank you Andrea for insuring your Homeowners Insurance with State Farm Susie Kang Insurance Agency Inc :)!"
Profile photo of Richard Applegate

Richard Applegate

February 5, 2025

5  out of  5
rating by Richard Applegate
"Changing Insurance Companies can be a challenge but Susie very skillfully walked my wife and I through the process. She was professional, knowledgeable and made us feel that our account held a high priority in her busy day."
We responded:
"Thank you for the great review Richard! And thank you for instilling your trust us in servicing your Homeowners Insurance & Auto Insurance & other Insurance needs, sincerely appreciate your business. Thank you for being our VALUED CUSTOMER!"
Profile photo of Barbara Ruotolo

Barbara Ruotolo

January 21, 2025

5  out of  5
rating by Barbara Ruotolo
"***** Where do I begin? First, as a customer I'm treated soo well. The Agent & her crew are "always" available to help me. This office always has the kindest staff. So efficient & I am always grateful. No long waits, I love that. I've been with this office since the 1990s & early 2000s. Why? Because this Agent & office is just the best. I just don't have to think or worry about my insurance. AAA kept bothering me some years ago. I don't like change, they bugged me so often that I told them to remove me from mailing & calling list. My rate has gone up very very little. Trust me, you will love the service & staff. Thanks for listening. SMILES, BOBBI R."
We responded:
"Awww thank you Bobbie! You are always a delight to work with and providing service for your auto and renters insurance needs, sincerely!"
Profile photo of Cindy Silva

Cindy Silva

January 16, 2025

5  out of  5
rating by Cindy Silva
"Susie Kang was a pleasure to work with her devotion and knowledge was far superior than any agent. I’ve talked to you in years. I am extremely satisfied with the level of professionalism and stellar service she provided me today. I look forward to doing more business with her in the future. I will definitely recommend Susie to my family and friends for future business endeavors Keep up the great work Susie thank you for helping me bundle my automobile and my home insurance together. Well done."
We responded:
"Wow Cindy, thank you for the amazing review, sincerely appreciate your feedback! Thank you for trusting in us to provide you your homeowners insurance and auto insurance to protect you and your family. We are always here for you to provide remarkable service :)"
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Ana Guerrero

January 7, 2025

5  out of  5
rating by Ana Guerrero
"Jasmine was very knowledgeable and kind and she got me a special rate that gained my patronage. Thank you and congratulations for being elite. Roy was stumped that he lost the deal but Jasmine new a little bit more details about my personalized situation and was able to see further into promotions. Thanks again. 😊"
We responded:
"Thank you, Ana, for the good review. We sincerely appreciate it and thank you for insuring your auto with Susie Kang State Farm Insurance Agency. We are always here for you! "
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Sylvia Cota

December 18, 2024

5  out of  5
rating by Sylvia Cota
"Excellent people Skills and very nice to talk to the way people should be treated .I would give her a 10"
We responded:
"Thank you for the great review Maria Sylvia and for insuring your Home with us! We look forward to providing continued excellent service in all your insurance needs :)"
Profile photo of Manuel Carrazco

Manuel Carrazco

December 3, 2024

5  out of  5
rating by Manuel Carrazco
"I am very glad to got my home and car insurance from State Farm insurance, Susie Kang, their agent, help me to understand what is my best options and provided excellent cost, she is a very profesional, knowledge pleasant person. Thanks!"
We responded:
"Thank you for being an amazing customer and this great review Manuel! You are a delightful pleasure to provide remarkable service to. Thank you for insuring your Homeowners Insurance, Auto Insurance, and Umbrella Insurance with our agency!"
Profile photo of Dee “Babadee” Donnarumma

Dee “Babadee” Donnarumma

November 6, 2024

5  out of  5
rating by Dee “Babadee” Donnarumma
"My roommate and I had the luck of being directed to an awesome State Farm agent. Susie Kang helped us with everything we needed, home and auto insurance. She was able to give great discounts and perks for the future. I have met a few agents in my time, however Susie whether she knows it or not has not only been a blessing she accommodated us with the best deals to fit our fixed income. She made sure everything was done including not forgetting to cross the t’s and dot the i’s. She was patient on clarifying when we questioned being sure we understood our new policies.In the end she reminded us to contact her for anything regarding our home and vehicles. Yes….today was a really good day. Thank you Susie it’s been a real pleasure."
We responded:
"Thank you Dee and Ben for insuring your autos and home with our agency and also providing this great review! It is always our pleasure in assisting you and Ben with all your insurance needs. Our team and I are here for you in providing the best service possible, thank you! "
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Vinnie Spano

October 24, 2024

5  out of  5
rating by Vinnie Spano
"Susie was helpful and very informative in helping me get my home owner’s policy secured. The customer service was excellent."
We responded:
"Thank you for the wonderful review Vincent! It is a pleasure being able to service your insurance needs and providing Homeowners Insurance to protect you and your family! We are always here for you :)"
Profile photo of Joshua Dietz

Joshua Dietz

October 24, 2024

5  out of  5
rating by Joshua Dietz
"Made the process very easy! Helped out a lot thank you so much!!"
We responded:
"Thank you the great review Joshua! It was a delight assisting you in getting your new auto insurance policy :)"
Profile photo of Gustavo Marquez

Gustavo Marquez

September 19, 2024

5  out of  5
rating by Gustavo Marquez
"Susie was very helpful and attentive with helping me and also gave me the lowest rate compared to everyone else. She was also super nice. Thanks for working with me Susie!"
We responded:
"Thank you for the great review and insuring your Motorcycle with us! We are always here for all of your insurance needs, including your bike insurance and auto insurance, etc :)"
Profile photo of Marcos Marquez

Marcos Marquez

September 6, 2024

5  out of  5
rating by Marcos Marquez
"Had a smooth, quick and easy experience. Got all my questions answered and received help instantly. Thank you Susie!"
We responded:
"Thank you Marcos for insuring your vehicle with us! We will always be here for you and your family for all of your insurance needs, especially for your auto insurance and life insurance needs :)"