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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Korey O

Korey O

October 31, 2025

5  out of  5
rating by Korey O
"Susie and her office staff were great! Very friendly, responsive, and easy to work with. O highly recommend them!"
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Ryan Vizcarra

October 27, 2025

5  out of  5
rating by Ryan Vizcarra
"Very Helpful and very informative. And very very helpful and friendly."
We responded:
"Thank you for the review Ryan, sincerely appreciate you for allowing us to provide you your auto insurance for your 2 vehicles! We are always here for you and your family 😊"
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Julie Smith

October 17, 2025

5  out of  5
rating by Julie Smith
"I moved back to California from Oregon. I had to switch everything over to California. The last thing I had to do was switch my Ins. I dreaded it. BUT, my experience was PAINLESS! She explained everything, answered my questions until I fully understood. I definitely won't hesitate to call her if I have ANYMORE questions. Great agent!! Thank You again!!"
We responded:
"Thank you Julie for the great review and delightful pleasure being able to service your auto insurance needs! We are always here for you to provide the best service in all your insurance needs 😊"
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Mattie Morales

October 15, 2025

5  out of  5
rating by Mattie Morales
"Susie is very helpful. She understood our insurance needs and did her best to get us what we need. Highly recommend."
We responded:
"Thank you Mattie for trusting us to service yours and your family's insurance needs! Delightful pleasure speaking with you today. We will continue to provide remarkable service for you and your family's auto insurance and homeowners insurance needs 🙂"
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Barbara Ruotolo

October 7, 2025

5  out of  5
rating by Barbara Ruotolo
"I've been with State Farm for years. Susie is wonderful, capable and kind That means a lot. Isabelle is her right hand girl. Everytime I make a payment or have a question, Isabelle helps me. Isabelle is absolutely lovely, just wonderful. She makes the insurance process so much easier. She quick, smart, efficient and just a real help to me. I always feel some sunshine after I speak with her. ☀️ Thank you Miss Isabelle. My kindest regards, Barbara Ruotolo AKA Bobbi"
We responded:
"Awww thank you Bobbie! You are always a delight to work with and providing service for your auto and renters insurance needs, sincerely!"
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Alfredo Cortez

October 3, 2025

5  out of  5
rating by Alfredo Cortez
"⭐️⭐️⭐️⭐️⭐️ Susie is an outstanding agent—knowledgeable, professional, and always making sure I have the right coverage for my home and car. Isabel is wonderful too, always quick to respond and so helpful with anything I need. Together, they make insurance simple and stress-free. I highly recommend Susie and Isabel to anyone looking for trustworthy and caring service!"
We responded:
"Hello Alfredo! Thank you so much for your kind words and the amazing review! We’re glad we could be resourceful with a quick response whenever you need us. We truly appreciate you as our VALUED CUSTOMER and always here every step of the way! 😊 Thank you for having your auto insurance, homeowners insurance, earthquake insurance, umbrella insurance, and personal articles insurance with our agency ❤ "
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Favian Aragon

October 2, 2025

5  out of  5
rating by Favian Aragon
"Very easy to work with and excellent communication and very helpful Isabel helped me to rearrange my payment date and was very easy and quick and pleasant to talk too"
We responded:
"Thank you Favian, glad we were able to save $ in your homeowners insurance and auto insurance! We are always here for you and your family doing our best to provide remarkable service :)"
Profile photo of Hang Nguyen

Hang Nguyen

October 2, 2025

5  out of  5
rating by Hang Nguyen
"Isabel is very helpful. Great customer service. Thank you"
We responded:
"Hello Hang, We’re happy to hear that you found our service helpful and provide you with great service. We truly appreciate your kind words and thank you for having us service your auto insurance needs!😊 "
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Sharon Wann

October 1, 2025

5  out of  5
rating by Sharon Wann
"Isabel was very quick and efficient in helping pay my insurance."
We responded:
"Hello Sharon, Thank you so much for your kind words! We’re happy to hear that you found the process quick and efficient. We’re always here to make things as easy as possible for all your insurance needs for you and your family: auto insurance, homeowners insurance, and life insurance. 😊 "
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Michael Barnes

September 29, 2025

5  out of  5
rating by Michael Barnes
"Wonderful, Professional, Friendly,I would recommend her to anyone,"
We responded:
"Thank you for the wonderful review Michael, glad to provide and service your auto insurance here at our agency :)!"
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Patrick Doan

September 22, 2025

5  out of  5
rating by Patrick Doan
"Susie was very welcoming, professional, and punctual. She made the entire process of switching between state insurances as easy as can be, and had given me time frames that were met to the T. Would recommend to others switching insurances between states"
We responded:
"Thank you for the great review and providing us with the opportunity to provide you your auto insurance here in California!"
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Eugene Isac

September 11, 2025

5  out of  5
rating by Eugene Isac
"Very nice, kind and professional. Would recommend to my wife and friends. Susie helped me to get the best quote possible. Thanks."
We responded:
"Thank you Eugene for stopping by the office and having us provide you your auto insurance to protect you and your family! Delightful pleasure being able to service you and your lovely wife in all your insurance needs :)"
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Minerva Rivera

August 15, 2025

5  out of  5
rating by Minerva Rivera
"Una experiencia muy cordial Jasmin fue muy Clara al explicar toda la polisa fue muy amable todo el tiempo me da gusto estar con está Compañía de seguros"
We responded:
"Hola Minerva, gracias por sus palabras tan amables y por darnos la opurtunidad de asegurar su casa. Siempre estaremos aqui para servirele! 😊"
Profile photo of Sal Breda

Sal Breda

August 14, 2025

5  out of  5
rating by Sal Breda
"Best insurance agency I have ever worked with in all my 50 years of driving. Susie is the Best"
We responded:
"Thank you Sal, you're the best :) Thank you for entrusting us to service and provide auto insurance for your family and business!"
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Robbin Ruiz

August 8, 2025

5  out of  5
rating by Robbin Ruiz
"Very friendly and knowledgeable. Susie listened to our needs and provided everything we needed.......and more. Great experience."
We responded:
"Thank you the great review and insuring your Home and Vehicles with State Farm Susie Kang Insurance Agency Robbin! We are always here for you and your family in providing the best service for all your insurance needs, Homeowners Insurance, Auto Insurance, etc!"
Profile photo of Flor De Maria Rodriguez

Flor De Maria Rodriguez

July 23, 2025

5  out of  5
rating by Flor De Maria Rodriguez
"I really appreciate how understanding and flexible they have been with some of the challenges I have faced. You can genuinely tell they are empathetic and truly care about their clients!"
We responded:
"Thank you Flor for providing us with a 5 star review and having your auto insurance insured with our agency! Thank you so much for your kind words! We’re truly grateful you took the time to share your experience. Being understanding, flexible, and showing geniune care is at heart of what we do, and it means a lot to know that came through in your interactions with our team. We’re here for you whenever you need us!"
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Amber Parks

June 6, 2025

5  out of  5
rating by Amber Parks
"Very helpful and Amazing Customer Service"
We responded:
"Thank you for the great review and insuring your vehicle with us Amber! We will continue to provide exceptional customer service to protect you and your family in all your insurance needs, especially your auto insurance :)"
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Coco Banuelos

June 2, 2025

5  out of  5
rating by Coco Banuelos
"State Farm have so kind to me since I started my policy with this company everyone Susie Kang and the girls in the office have been amazing Susie Kang has gone above and beyond with my policy, she has made sure I am happy and satisfied with my policies. I have my cars and my home owners insurance with State Farm’s."
We responded:
"Hello Coco, Thank you so much for your kind words! We’re thrilled to hear that you had/have a great experience and that our team was able to go above and beyond for you. While we always operate within our company policies, we believe there’s always room to deliver exceptional service, and it’s wonderful to know that made a difference. We truly appreciate your support and look forward to serving you again soon! "
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Charles Thomas

May 28, 2025

5  out of  5
rating by Charles Thomas
"Isabel/Susie: They provided excellent service this afternoon."
We responded:
"Hello Chuck, Thank you for sharing your experience with us. We’re delighted to know that our service met your expectations and that you had a positive visit. Providing excellent customer service is a priority for us, and your feedback affirms the hard work we put in everyday. Please don’t hesitate to reach out if we can assist you further. Thank you for having us provide you with excellent auto insurance needs :) "
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Ethan Matzner

May 21, 2025

5  out of  5
rating by Ethan Matzner
"She was super attentive and helpful, she called me to follow up and made everything super easy. Susie was also very patient on the phone with me!"
We responded:
"Hello Ethan! Thank you for providing us with a great Google review and having your vehicle (auto insurance) insured with State Farm Susie Kang Insurance Agency. You are a delight to provide insurance services to! We are always here for you :)"
Profile photo of Keith Underwood

Keith Underwood

May 16, 2025

5  out of  5
rating by Keith Underwood
"I have been with State Farm for many years and my agents have been out of the Orange Office specifically. The service has never been less than stellar, personable and professional. I can highly recommend Susie Kang and her staff. Isabel is a pleasure to work with and has promptly taken care of my requests and questions."
We responded:
"Hi Keith! Thank you for the great review and always a delightful pleasure being able to service you and your family in all your insurance needs :) We are glad to be of service and thank you for having yours and your family's auto insurance policies with State Farm Susie Kang Insurance Agency!"
Profile photo of Barry Wood

Barry Wood

May 15, 2025

5  out of  5
rating by Barry Wood
"Isabel handeled my two questions right away as a professional would. Also she is a delightful person to speak with over phone. Two days ago, Jasmine and Susie helped me and spent a good amount of their time to work through insurance questions with my financial institution setting my mind at ease. Their professionalism and helpfulness are the reason I stay with State Farm and their office in particular."
We responded:
"Hello Barry, Thank you again for your feedback. We’re happy we had the chance to speak with you and fully resolve the insurance matter you experienced. Thank you for letting us continually service your auto insurance, homeowners insurance, and earthquake insurance with our agency. Your satisfaction means a lot to us, and we’re always striving to improve. If there’s anything more we can do or if you’d like us to update your review based on resolution, we’d truly appreciate it. We’re glad to help! "
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Lucy Ol

May 9, 2025

4  out of  5
rating by Lucy Ol
"Good customer service"
We responded:
"Hello Lucy, Thank you for your review and letting us provide you your auto insurance policies for your vehicles! We are always here for you and your family to continue to provide you the best service. Happy Mother's Day!"
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Rita Mohanty

May 7, 2025

5  out of  5
rating by Rita Mohanty
"When I called to make a payment, Isabel was very friendly and helpful."
We responded:
"Thank you Rita! We are always here to provide the best service we can to assist you in all your insurance needs :)"
Profile photo of Daniel Yoo

Daniel Yoo

May 5, 2025

5  out of  5
rating by Daniel Yoo
"Transferred over from another State Farm agent, but Susie and her team are amazing—always so helpful, friendly, and incredibly quick to get things done. It's a relief knowing I can count on them anytime I need assistance!"
We responded:
"Good Morning Daniel, Thank you for taking the time to leave us a great review. We value your business and appreciate you giving us the opportunity to provide you the best Auto Insurance and Homeowners Insurance, and thrilled to be servicing you and your family in all your insurance needs! :)"